Project Overview:

James Hardie®, the recognized leader in fiber cement siding, takes the quality of their product– and its install–seriously. When a customer has an issue, James Hardie is quick on the scene.

Until recently, James Hardie Field Investigators struggled to properly document varying claims. To provide flexibility and ease for their Investigators, James Hardie built a custom iOS app that enables photo capture, claim documentation and submission–all onsite. The app even includes an “offline mode” which allows Inspectors in remote areas (with weak cellular reception) to submit claims at any time and syncs the reports when service is regained.

Contributions:

Branding, Visual Design, Interaction Design